These FAQs are specifically for To: Me, Love: Me, Jacqui Fink’s personally curated vintage surprise gift campaign for Christmas 2026. This launch is available for delivery within Australia.

What is To: Me, Love: Me?

For the woman who so often spends Christmas making the magic for everyone else, this is a little magic with your name on it. To: Me, Love: Me is a vintage surprise I personally curate around what you love, with extra little surprises (free of charge) from me. It brings back that childhood thrill of wondering what might be waiting under the tree, and lets you be the one surprised for a change.

How does it work?

Choose your gift tier and complete your purchase. I’ll then email you a short set of questions about your preferences. Simply reply to the email with your answers, which will help me personally curate your vintage gift. It arrives beautifully gift wrapped, ready to place under the tree, with the actual contents remaining a surprise.

Where do you select the vintage pieces from?

Your gift is personally curated from my extensive collection of vintage pieces across a wide range of styles and categories, including pieces not listed in the online shop. Your answers to my preference questions guide my selection, while the actual contents remain a surprise.

What are the gift tiers, and how is their value calculated?

The three gift tiers are A$95, A$150 and A$295. The combined normal individual retail prices of the vintage pieces selected for your gift will meet or exceed your chosen tier’s value. Postage and complimentary little gifts are additional and do not count towards that vintage-item value.

Will I receive one piece or several?

In my email, I’ll ask whether you prefer one statement piece or are open to several smaller pieces with the same combined value. This guides my curation rather than guaranteeing an exact item count. Each tier may include one piece or a considered combination of smaller pieces.

What will the preference questions ask?

My email includes seven short questions, and you’re welcome to add an optional note in your reply. You’ll tell me whether you prefer useful pieces or display-only objects, the kinds of vintage objects you enjoy, your favourite colours, colours to avoid, the styles and eras you’re drawn to, your preference for one piece or several, and anything you definitely don’t want. Be honest about your dislikes: they are just as helpful as your favourites.

Can I request a particular piece, maker or colour?

You’re buying my expertise and creative judgement to select vintage pieces that match, as closely as possible, the preferences you share. You can tell me what you love and what to avoid, but I cannot promise an exact piece, maker, colour or number of items. Keeping the contents a surprise is part of the experience.

Can I buy it for someone else?

Yes, if you know their tastes well. Answer every preference question about the person receiving the gift, whether that’s you or someone else. Enter the recipient’s delivery address at checkout. My preference questions and the order and dispatch updates go to the purchaser, helping preserve the surprise.

What if I can’t find the email with my preference questions?

Check your spam or junk folder first. If it hasn’t arrived, contact me with your order number so I can help. Please reply with your answers promptly: I need your preferences before I can curate and dispatch your gift.

What condition will the vintage pieces be in?

I personally check every piece and select only pieces I consider to be in excellent condition, with no damage or condition concerns. These are genuine vintage objects, chosen with care, rather than newly manufactured items.

Will my gift be ready to go under the tree?

Yes. Your gift arrives beautifully gift wrapped, with a personal note to open with your gift on Christmas morning. Every parcel is carefully packaged for shipping.

Should I open the shipping parcel when it arrives?

Yes. Open the outer shipping carton on arrival, remove the wrapped inner gift and place it under the tree. Keep the inner gift wrapped until Christmas. The outer-parcel instruction is separate from the personal note inside your gift.

Are there extra surprises?

Yes. Every To: Me, Love: Me package includes complimentary little gifts from me as extra surprises. They are additional to your chosen vintage tier and are not included in its promised vintage-item retail value.

Can I buy another of the same piece later?

Possibly, but I cannot promise it. Vintage availability varies, and exact pieces may not be restockable. If something captures your heart, you’re welcome to ask whether I have a similar piece available.

What if the style isn’t right for me?

I offer one style-only courtesy exchange. For gifts delivered on or before 25 December 2026, please request your exchange by 8 January 2027. For gifts delivered after Christmas, please contact me within 14 days of delivery.

You pay the return postage and return the item in its original condition. I’ll email photographs of available alternatives in the same value tier for you to choose from, which may be one statement piece or several smaller pieces. I cover standard Australian postage for one replacement shipment. The same design in a different colour cannot be guaranteed; alternatives depend on the vintage stock available.

If your parcel arrives damaged or there is a problem with an item, please contact me directly so I can help. That is separate from a style-only courtesy exchange.

Can I use Afterpay?

Yes, Afterpay is available as a payment option at checkout.

Where can I find postage and Christmas delivery information?

Please see the separate To: Me, Love: Me Shipping & Christmas Delivery page attached to the product listing for information about included standard Australian postage, the paid Express Post upgrade and recommended Christmas order deadlines. Please reply promptly to your preference questions so there is time to curate and dispatch your gift.