Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Please note that customs duties may apply to international deliveries on entry into your country and this is beyond our control.
It depends on where you are. Allow 1 to 4 days for your order to be processed. Postage within Australia takes approximately 2 to 4 business days to arrive. Overseas deliveries can take anywhere from 4-9 business days. Delivery details will be provided in your confirmation email.
We use DHL for international deliveries. For domestic deliveries, we use Australi aPost, DHL and other local courier partners depending on your location.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Please note that we do not accept refunds for a change of mind, in line with Australian Consumer Protection legislation.
All handmade ready made items are made by Jacqui Fink in a smoke free pet friendly home.
#Knitwell yarns are made by specialist mill KPC Yarn in China from ethically grown, sourced and sustainable firbres and environmemtally friendly dyes.
K1S1 Extreme Yarns are made in New Zealand from ethically grown and sourced merino wool.
I acknowledge and pay my respect to Elders, past present and emerging of the Garigal People of the Eora Nation, whose Country I live and work upon. I acknowledge and respect that the Traditional Custodians of our land, sovereignty of which was never ceded, are the oldest living continuous culture on Earth. Always was. Always will be.
Please ask away. You can contact us through our contact page.